SHIPPING INFORMATION
Shipping Policy
At Velora Future Tech, we work to process and ship orders as quickly and carefully as possible. Please review our shipping policy before placing your order.
24H PROCESSING
Fast Order Handling
Orders are processed within 24 hours, excluding weekends and public holidays.
TRACKING INCLUDED
Shipping Updates
Tracking details are sent by email when available after your order ships.
GLOBAL DELIVERY
Worldwide Coverage
We ship to the U.S., Canada, U.K., E.U., Australia, and selected international destinations.
Order Processing Time
All orders are processed within 24 hours after the order is placed, excluding weekends and public holidays.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.
Please note that processing time is separate from the estimated delivery time.
Shipping Regions
We currently ship to the following regions:
- United States
- Canada
- United Kingdom
- European Union
- Australia
- Selected international destinations
Shipping availability, delivery time, and shipping rates may vary depending on your location and the products in your order.
Estimated Delivery Times
Estimated delivery times may vary by destination, carrier, customs processing, and local delivery conditions.
United States 5–12 business days
Canada 7–15 business days
United Kingdom 7–15 business days
European Union 7–18 business days
Australia 8–18 business days
Other international destinations 10–25 business days
These timeframes are estimates only and are not guaranteed. Delays may occur during holidays, high-volume periods, customs inspections, carrier disruptions, or events outside our control.
Shipping Costs
Shipping rates are calculated at checkout based on your delivery location, available shipping methods, and the items in your order.
Any free shipping offers, if available, will be displayed during checkout.
Tracking Information
Once your order ships, you will receive a tracking number by email when tracking is available.
Please allow up to 48 hours for tracking information to update after the carrier receives the package.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order.
Velora Future Tech is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an address mistake, please contact us as soon as possible. We will do our best to help, but we cannot guarantee changes after an order has been processed or shipped.
Customs, Duties, and Taxes
For international orders, customs fees, import duties, taxes, or other charges may apply depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in the product price or shipping cost unless stated otherwise at checkout.
Velora Future Tech is not responsible for delays caused by customs processing.
Lost, Delayed, or Stolen Packages
Once an order has been handed to the shipping carrier, delivery is managed by the carrier.
If your package is delayed, lost, or marked as delivered but not received, please contact the shipping carrier first using your tracking number. You may also contact our support team, and we will do our best to assist you.
Velora Future Tech is not responsible for stolen packages after the carrier confirms delivery.
Order Changes and Cancellations
Orders are processed quickly, often within 24 hours. If you need to make changes or cancel your order, please contact us as soon as possible.
Once an order has been processed or shipped, we may not be able to cancel or modify it.
.velora-policy-section {
width: 100%;
padding: 84px 20px;
background:
radial-gradient(circle at 14% 10%, rgba(80, 111, 212, 0.13), transparent 32%),
radial-gradient(circle at 86% 88%, rgba(96, 190, 255, 0.12), transparent 34%),
linear-gradient(180deg, #F7F9FC 0%, #EFF0F5 100%);
color: #111B4A;
}
.velora-policy-container {
max-width: 1080px;
margin: 0 auto;
}
.velora-policy-hero {
max-width: 820px;
margin: 0 auto 38px;
text-align: center;
}
.velora-policy-eyebrow {
margin: 0 0 14px;
color: #506FD4;
font-size: 13px;
line-height: 1.3;
letter-spacing: 0.24em;
text-transform: uppercase;
font-weight: 850;
}
.velora-policy-hero h1 {
margin: 0;
color: #111B4A;
font-size: clamp(40px, 5vw, 68px);
line-height: 1.02;
font-weight: 850;
letter-spacing: -0.05em;
}
.velora-policy-hero p {
margin: 18px auto 0;
max-width: 760px;
color: rgba(17, 27, 74, 0.68);
font-size: clamp(16px, 1.55vw, 20px);
line-height: 1.6;
}
.velora-policy-highlight-grid {
display: grid;
grid-template-columns: repeat(3, 1fr);
gap: 18px;
margin-bottom: 28px;
}
.velora-policy-highlight-card {
display: flex;
gap: 18px;
align-items: flex-start;
padding: 24px 22px;
border-radius: 24px;
background: rgba(255, 255, 255, 0.9);
border: 1px solid rgba(17, 27, 74, 0.08);
box-shadow:
0 20px 56px rgba(17, 27, 74, 0.09),
inset 0 0 0 1px rgba(255, 255, 255, 0.75);
}
.velora-policy-icon {
flex: 0 0 auto;
width: 54px;
height: 54px;
border-radius: 18px;
display: flex;
align-items: center;
justify-content: center;
background: linear-gradient(135deg, #506FD4, #6FB7FF);
box-shadow: 0 14px 30px rgba(80, 111, 212, 0.28);
}
.velora-policy-icon svg {
width: 28px;
height: 28px;
fill: none;
stroke: #ffffff;
stroke-width: 1.8;
stroke-linecap: round;
stroke-linejoin: round;
}
.velora-policy-highlight-card span {
display: inline-flex;
margin: 2px 0 9px;
color: #506FD4;
font-size: 11px;
line-height: 1;
letter-spacing: 0.14em;
text-transform: uppercase;
font-weight: 850;
}
.velora-policy-highlight-card h3 {
margin: 0 0 8px;
color: #111B4A;
font-size: 20px;
line-height: 1.18;
font-weight: 850;
letter-spacing: -0.025em;
}
.velora-policy-highlight-card p {
margin: 0;
color: rgba(17, 27, 74, 0.66);
font-size: 14.5px;
line-height: 1.55;
}
.velora-policy-content {
display: grid;
gap: 14px;
}
.velora-policy-item {
border-radius: 22px;
background: rgba(255, 255, 255, 0.88);
border: 1px solid rgba(17, 27, 74, 0.08);
box-shadow: 0 18px 48px rgba(17, 27, 74, 0.07);
overflow: hidden;
}
.velora-policy-item summary {
list-style: none;
cursor: pointer;
position: relative;
padding: 22px 58px 22px 24px;
color: #111B4A;
font-size: 19px;
line-height: 1.25;
font-weight: 850;
letter-spacing: -0.02em;
}
.velora-policy-item summary::-webkit-details-marker {
display: none;
}
.velora-policy-item summary::after {
content: "+";
position: absolute;
right: 24px;
top: 50%;
transform: translateY(-50%);
width: 30px;
height: 30px;
border-radius: 999px;
background: rgba(80, 111, 212, 0.10);
color: #506FD4;
display: flex;
align-items: center;
justify-content: center;
font-size: 22px;
line-height: 1;
font-weight: 600;
}
.velora-policy-item[open] summary::after {
content: "–";
}
.velora-policy-item div {
padding: 0 24px 24px;
}
.velora-policy-item p,
.velora-policy-item li {
color: rgba(17, 27, 74, 0.68);
font-size: 15.5px;
line-height: 1.65;
}
.velora-policy-item p {
margin: 0 0 14px;
}
.velora-policy-item p:last-child {
margin-bottom: 0;
}
.velora-policy-item strong {
color: #111B4A;
font-weight: 850;
}
.velora-policy-item ul {
margin: 0 0 16px;
padding-left: 20px;
}
.velora-delivery-table {
display: grid;
gap: 10px;
margin: 18px 0;
}
.velora-delivery-table div {
display: flex;
justify-content: space-between;
gap: 18px;
padding: 14px 16px;
border-radius: 14px;
background: rgba(80, 111, 212, 0.06);
border: 1px solid rgba(80, 111, 212, 0.10);
}
.velora-delivery-table span {
color: rgba(17, 27, 74, 0.72);
font-size: 14.5px;
line-height: 1.4;
}
.velora-delivery-table strong {
color: #111B4A;
font-size: 14.5px;
line-height: 1.4;
white-space: nowrap;
}
.velora-policy-contact {
display: flex;
justify-content: space-between;
align-items: center;
gap: 24px;
margin-top: 28px;
padding: 30px;
border-radius: 28px;
background:
radial-gradient(circle at 12% 12%, rgba(111, 183, 255, 0.18), transparent 34%),
linear-gradient(135deg, #071026 0%, #111B4A 100%);
color: #ffffff;
box-shadow: 0 24px 70px rgba(17, 27, 74, 0.18);
}
.velora-policy-contact-label {
margin: 0 0 8px;
color: #9BD2FF;
font-size: 12px;
line-height: 1.3;
letter-spacing: 0.18em;
text-transform: uppercase;
font-weight: 850;
}
.velora-policy-contact h2 {
margin: 0 0 8px;
color: #ffffff;
font-size: clamp(26px, 3vw, 38px);
line-height: 1.05;
font-weight: 850;
letter-spacing: -0.04em;
}
.velora-policy-contact p {
margin: 0;
max-width: 560px;
color: rgba(255, 255, 255, 0.72);
font-size: 15.5px;
line-height: 1.55;
}
.velora-policy-contact a {
display: inline-flex;
align-items: center;
justify-content: center;
min-height: 52px;
padding: 0 22px;
border-radius: 999px;
background: #ffffff;
color: #111B4A;
text-decoration: none;
font-size: 15px;
font-weight: 850;
white-space: nowrap;
box-shadow: 0 18px 42px rgba(0, 0, 0, 0.2);
transition: transform 0.22s ease, box-shadow 0.22s ease;
}
.velora-policy-contact a:hover {
transform: translateY(-2px);
box-shadow: 0 22px 48px rgba(0, 0, 0, 0.26);
}
@media screen and (max-width: 980px) {
.velora-policy-highlight-grid {
grid-template-columns: 1fr;
}
.velora-policy-highlight-card {
align-items: center;
}
.velora-policy-contact {
flex-direction: column;
align-items: flex-start;
}
}
@media screen and (max-width: 640px) {
.velora-policy-section {
padding: 54px 14px;
}
.velora-policy-hero {
text-align: left;
margin-bottom: 30px;
}
.velora-policy-eyebrow {
font-size: 11px;
letter-spacing: 0.18em;
}
.velora-policy-hero h1 {
font-size: 42px;
}
.velora-policy-hero p {
font-size: 16px;
}
.velora-policy-highlight-card {
border-radius: 20px;
padding: 22px 20px;
}
.velora-policy-icon {
width: 50px;
height: 50px;
border-radius: 16px;
}
.velora-policy-icon svg {
width: 26px;
height: 26px;
}
.velora-policy-item {
border-radius: 18px;
}
.velora-policy-item summary {
padding: 20px 54px 20px 20px;
font-size: 18px;
}
.velora-policy-item div {
padding: 0 20px 22px;
}
.velora-delivery-table div {
flex-direction: column;
gap: 4px;
padding: 13px 14px;
}
.velora-delivery-table strong {
white-space: normal;
}
.velora-policy-contact {
padding: 24px 20px;
border-radius: 22px;
}
.velora-policy-contact a {
width: 100%;
}
}
